New Delhi, May 10: Due to security reasons, until airports reopen, IndiGo stands committed to supporting its customers during this time. They understand the uncertainty this situation may have caused and want to assure you that our team is here to help.
Change and cancellation fees are being waived for bookings made during this period. If customers were scheduled to fly into or out of the impacted airports, they may now choose to travel from or to another nearby airport without any additional charges.
This flexibility is available across our network for eligible bookings. They are also planning to operate relief flights to support stranded passengers and will share updates as these plans are confirmed